Luvekon Shopping FAQ

Clear answers to common questions about shopping at Luvekon.

Where does Luvekon ship?

We currently ship only to eligible addresses in the contiguous United States. We do not ship to Alaska, Hawaii, Puerto Rico, military addresses, or PO boxes.

How much is shipping?

Standard shipping is free with no minimum purchase requirement.

How long does delivery take?

Orders placed before 5:00 PM Mountain Time begin processing that day. Processing takes 3–5 business days and transit typically takes 7–15 business days. The total estimated delivery time is 10–20 business days. Tracking is emailed after dispatch.

Where will my order ship from?

Products may ship from inventory or authorized fulfillment partners in the United States or China. Orders containing multiple items may arrive in separate packages.

Can I change or cancel an order?

Email support@luvekon.com before the order ships. Once dispatched, an order cannot be changed or canceled.

What is the return window?

Eligible products may be returned within 30 days after delivery. Return authorization is required before sending an item.

Who pays return shipping?

For an incorrect, damaged, or defective item, Luvekon provides a prepaid return label or otherwise covers the reasonable return shipping cost after authorization. For fit, preference, accidental purchase, or other non-merchant reasons, the customer pays return shipping.